Managing the People Side of Change Virtual

This course provides a general introduction to change management. Any person that is part of a change program/initiative, should consider taking this course. The course equips individuals with knowledge about change and the tools they need to support/manage the critical priorities during change (communication, productivity, and resistance). Participants will be positioned to manage the predictable dynamics of change, role model the right behaviors, keep everyone engaged and focused despite distractions, direct energy away from resistance to change, and address urgent change-specific communication needs results. Each person receives personal feedback regarding how they score on 4 Change Management Strengths: flexibility, innovativeness, risk tolerance, and stress tolerance.