- presented toLisa Dalyfor completing the 6 hour courseCustomer Focus Virtualon April 3, 2025

presented to
Lisa Daly
for completing the 6 hour course
Customer Focus Virtual
on April 3, 2025
Lisa Daly
Customer centricity is at the forefront of most business strategies today. With the evolving nature of businesses, the service standards and expectations of customers are on an all time rise. This program provides insights into setting and maintaining high standards of customer engagement and satisfaction. You will learn to explore various techniques that help you build rapport, understand expectations and provide exemplary service to your internal and external customers.
Issued on
April 3, 2025
Expires on
Does not expire