Emotional Intelligence for Leaders - Virtual

In this course, participants learn to use emotional intelligence (EI) to communicate more effectively and improve their interactions with coworkers, colleagues, customers, and management. Through a combination of self-assessments, personal reflection, group activities, scenario role-playing, and interactive classroom discussion, participants gain exposure to and practice using EI to successfully navigate various situations and settings. This course leverages the EQ-i2.0® Model to help participants use emotional intelligence with the goal of becoming more effective leaders.